• Mon - Fri 09:00 - 17:00


Knowledge Audit and Questionnaire

Knowledge Management Institute (KMI) HRDF SBL-Khas claimable Sharma Management International Sdn Bhd



A knowledge audit is a systematic examination and evaluation of organizational knowledge health, which examines organization’s knowledge needs, existing knowledge assets/resources, knowledge flows, future knowledge needs, knowledge gap analysis as well as the behavior of people in sharing and creating knowledge. In one way, a knowledge audit can reveal an organization’s knowledge strengths, weaknesses, opportunities, threats and risks. A knowledge audit should also include an examination of organization’s strategy, leadership, collaborative, learning culture, technology infrastructure in its various knowledge processes.

In order to transform an organization into a learning organization and ensure an effective knowledge management strategy, a knowledge audit should be conducted, which will provide a current state of knowledge capability of the organization and a direction of where and how to improve that capability in order to be competitive in this fast changing knowledge era. 


  • K-audit helps an organization to clearly identify what knowledge is needed to support overall organizational goals and individual and team activities.
  • It gives tangible evidence of the extent to which knowledge is being effectively managed and indicates where improvements are needed.
  • It explains how knowledge moves around in, and is used by, that organization.
  • It provides a map of what knowledge exists in the organization and where it exists, revealing both gaps and duplication.
  • It provides an inventory of knowledge assets, allowing them to become more visible and therefore more measurable and accountable.
  • It provides vital information for the development of effective knowledge management programmes and initiatives that are directly relevant to the organization’s specific knowledge needs and current situation.

It helps in leveraging customer knowledge

Knowledge Needs Analysis (K-Needs Analysis)

The major goal of this task is to identify precisely what knowledge the organization, its people and team possess currently and what knowledge they would require in the future in order to meet their objectives and goals.

Knowledge need analysis can help any organization to develop its future strategy.

Knowledge Inventory Analysis (K-Inventory Analysis)

Knowledge inventory is a knowledge stock taking to identify and locate knowledge assets and resources throughout the entire organization. This process involves counting, indexing, and categorizing of corporate tacit and explicit knowledge.

Knowledge inventory analysis comprises of 2 entities: Physical (Explicit) Knowledge and Corporate Experts (sources of tacit knowledge) 
Knowledge Flows Analysis (K-Flows Analysis)

Knowledge flow analysis look at knowledge resources move around the organization, from where it is to where it is needed. In other words, it is to determine how people in an organization find the knowledge they need, and how do they share the knowledge they have. The knowledge flow analysis looks at people, processes and systems
Knowledge Mapping (K-Mapping)

The knowledge map is a navigation aid to explicit (codified) information and tacit knowledge, showing the importance and the relationships between knowledge stores and dynamics. The knowledge map, an outcome of synthesis, portrays the sources, flows, constraints and sinks (losses or stopping points) of knowledge within an organization

Free Joomla templates by L.THEME