• Mon - Fri 09:00 - 17:00

Applied Knowledge Management Training Course

A basic understanding of knowledge management to grasp the intricacies associated with the concept

Knowledge Management Institute (KMI) HRDF SBL-Khas claimable Sharma Management International Sdn Bhd



A basic understanding of knowledge management is necessary in order to grasp the intricacies associated with the concept. This course will provide an avenue and a common platform for discussion on matters relating to knowledge management. However, a basic understanding of knowledge management alone is insufficient in terms of understanding what specifically is required when developing a knowledge management system that is aligned with corporate strategy. More importantly, knowledge management strategies available have to be assessed for suitability and use within an organizational setting.

Once this has been established, it would be necessary then to map existing knowledge base and in the process establish the knowledge flows that are critical to the survival of the organization. Lastly, it would also be necessary to secure the necessary buy in from top management whose support in the implementation process is critical in ensuring its successful deployment.


Terminal Objective

Key course outcomes

On completion of the program, the participants will be able to develop a knowledge management framework applicable in their specific areas of focus. The framework will cover key aspects required for documentation and mapping of key knowledge processes required and audit considerations for implementing knowledge management in practice.

  • Design roadmap that is suitable for knowledge management;
  • Align KM initiatives with existing business strategy;
  • Develop suitable KM strategies to suit existing requirements;
  • Map knowledge flows that exits within the organization;
  • Identify key competencies needed for the Knowledge Management Team; and
  • Provide justification for investment needed to deploy knowledge management.


Jabatan Kerja Raya Averis Inceif Northport mardi


Day 1
  1. Framework for Knowledge Management

This section introduces the concept of framework development and why it is a necessary prelude to implementing knowledge management in practice in organizations.

   2. Roadmap for Knowledge Management

Outlines key stages involved and considerations that have to be made in developing an organizational level roadmap for implementation of knowledge management in the organization. The stages will be discussed within the context of how they relate to one another and why they have to be considered in detail when developing the overall roadmap.

   3. Aligning KM initiatives with business strategy

Provides an overview of the importance of purposeful knowledge management interventions that aim to reinforce business strategies and develop initiatives that ultimately align with business strategies designed to realize business goals set

  4. Developing Knowledge Management strategies

This section provides a sound basis for identifying and selecting appropriate strategies that is required to manage the existing knowledge base that exists in the organization in questions. The basis for the selection of the strategies and their impact on the organization shall also be covered in this section.


Proposed Overall Learning Outcome

The 70:20:10 Model for Learning and Development has been found to be most effective within the training profession to describe the optimal sources of learning aimed at developing work based competencies. It holds that individuals obtain 70 percent of their knowledge from job-related experiences, 20 percent from interactions with others, and 10 percent from formal educational events.

Based on this model, we propose that the Fundamentals of Project Management course be structured along similar lines. It is proposed that it is undertaken in stages. These stages will include awareness stage, appreciation stage and application stage.

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